FAQ
Are Earthly products suitable for all skin types?
Yes. Our products are formulated with natural, gentle ingredients that are safe and effective for all skin types, including sensitive skin.
Are your products cruelty-free and eco-friendly?
Absolutely. All Earthly products are cruelty-free, eco-conscious, and made with sustainably sourced ingredients.
Can I use multiple Earthly products together?
Yes. Our products are designed to complement each other. For best results, follow our recommended skincare routine.
How often should I use the face wash and serums?
Use the Daily Facial Wash every morning and evening. Serums can be applied once or twice daily depending on your skin’s needs. Night serums should be used in the evening before moisturizer.
Do your products help with acne and blemishes?
Yes. Several of our products, including the face wash and serums, contain ingredients that help reduce inflammation, fight acne, and minimize blemishes.
Can men use Earthly products?
Yes. Our products are suitable for anyone who wants healthy, nourished, and radiant skin.
How long does it take to see results?
Results vary depending on your skin type and routine, but most users notice visible improvements in hydration, texture, and brightness within 2–4 weeks.
Where can I purchase Earthly products?
You can order directly through our website or via WhatsApp at 081 213 8005.
Do you ship nationwide?
Yes, we deliver across South Africa. Shipping fees and times may vary depending on your location.
Can I return a product if I’m not satisfied?
Yes. Please refer to our Returns & Exchanges policy for detailed instructions.